Returns and Refunds

You have 14 days from receipt of our shipment to return, for whatever reason, all goods ordered on .

To request a return, simply contact Claris Virot Customer Services:

-        Either by email at:

-        Or telephone: 09 81 21 73 53

-        Or by logging into your account on

We will then tell you how to proceed. (Don’t worry, it’s very easy)

You will receive an email containing your return authorization.

You can then return, at your own expenses, the goods in their original packaging and, needless to say, in perfect condition for resale, to the following address:

Claris Virot

11, rue Arsène Houssaye

75008 Paris - France

Returns are not possible on customized bags.

Refunds for returned goods are issued within a maximum of 5 days from receipt of said goods

…but once you experience the luxury of a Claris Virot product you’ll never want to give it back!