Delivery in France, in "Points Relais", is free !
For other places, we show you the exact postage costs to be paid, for each order, once the delivery address and mode of transportation have been selected, before checkout.
The shipping costs are automatically calculated based on the delivery location and the weight and total volume of items ordered, so as to ensure the most accurate price possible.
For your information:
Shipping costs (elsewhere than France ) by UPS is between 20€ and 35 € depending on the area of delivery.
New : express shipping by UPS is now available in mainland France, your shipment is available next day (but Sunday and public holidays) for all orders before 1pm on business days. Price is 14€
We can deliver anywhere you like:
At home, at your workplace, on vacation, to a friend’s house...
We ship worldwide. However, some areas overseas are not covered for regulatory reasons in some countries, or for practical difficulties involved in shipping our products there.
Orders placed online on www.clarisvirot.com are filled every day Monday through Friday, except public holidays. We do our best to process and ship the same day for all orders placed before 5 p.m. Once you receive the shipping confirmation email, please check shipping times below.
Delivery times in mainland France
You can opt for:
Express delivery by UPS :
Mainland France : the following business day for orders before 1pm (but Sunday and public holidays)
For very isolated areas delivery can be d+2
Corse : d+2
Standard Delivery in "Points Remais".
Deliveries are usually made within 3 to 4 working days.
The order is delivered against a signature to the Point Relais specified when placing the order. You will be advise by SMS and/or email of your package arrival. Packages are held for 15 calendar days. If not collected within this time, the products will be returned to us and, after trying to contact you to arrange a new delivery time, if unsuccessful, we will then issue a refund, including shipping costs, within 5 days of receipt of the packaged returned by So Colissimo.
Delivery outside mainland France
Deliveries are usually made between 2 and 4 working days by UPS
Times and delivery costs vary depending on the country of destination and weight of the package.
To follow your shipment :
Please login on your account on www.clarisvirot.com then go to "Orders and returns".
You have 14 days from receipt of our shipment to return, for whatever reason, all goods ordered on www.clarisvirot.com
To request a return, simply :
- Connect to your account (upside your screen on the right)
- Choose "Order historyand returns"
- Click on "Return"
- Print the document, where all instructions are given, and include it in your shipping.
No "Return" button with your order means time for return is up.
You can then return, at your own expenses, the goods in their original packaging and, needless to say, in perfect condition for resale, to the following address:
25, rue de l'Annonciation
75116 Paris - France
Returns are not possible on customized bags. Shipping expenses are not refund.
You can reach Claris Virot Customer Services:
- Either by email at: email@example.com
- Or telephone: (33.1).9 81 21 73 53
Refunds for returned goods are issued within a maximum of 5 days from receipt of said goods
…but once you experience the luxury of a Claris Virot product you’ll never want to give it back!